Privacy Policy

City Cleaners, Inc.

Effective Date: [2/23/2026]

City Cleaners, Inc. (“City Cleaners,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place orders online, use our services, or interact with us in person or electronically.

Information We Collect

We may collect personal information in the following ways:

1. Information You Provide to Us

• Name
• Phone number
• Email address
• Account and order details
• Communications you send to us (texts, emails, contact forms)

2. Online Ordering & Account Information (CleanCloud)

When you place an order online, create an account, or receive notifications through our online ordering system, we may collect information through CleanCloud, our third-party order management and point-of-sale platform. This may include:

• Contact information
• Order history
• Service preferences
• Pickup and delivery details (if applicable)

Payment information is processed securely through third-party payment processors connected to CleanCloud. City Cleaners does not store full credit or debit card numbers

3. Website & Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and basic usage data

This information is collected through cookies or analytics tools to help us improve our website and customer experience.

Sharing of Information

We do not sell your personal information.

We may share your information only with:

• CleanCloud (our order management and POS system)
• Payment processors used to complete transactions
• Website hosting and technical service providers
• Legal or regulatory authorities when required by law

All third-party providers are required to protect your information and use it only for legitimate business purposes.

Data Security

City Cleaners takes reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission or storage is completely secure, we use industry-standard safeguards appropriate for a small business.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of certain information, subject to business and legal obligations

To make a request, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

City Cleaners, Inc.

217 N Smith St.

Pleasanton, Texas

Phone: 830-569-5633